How do I track my JugleMart order?

You can use the order tracking page to find real-time updates. This is one of our most common frequently asked questions

What’s the return policy on JugleMart products?

Our FAQ page covers this in detail, but in short: you can return items within 7 days. Visit our Return Policy to learn more.

Is this FAQ page updated regularly?

Yes! We review and update our JugleMart FAQ page to reflect your most common shopping questions.

What if I received a damaged product?

Yes! We review and update our JugleMart FAQ page to reflect your most common shopping questions.

JugleMart FAQs

Welcome to the JugleMart FAQ page, your go-to guide for answers to frequently asked questions about shopping, shipping, and returns.

Need More Help?
If your question isn’t listed in our frequently asked questions, don’t worry! You can always reach out to us on our Contact Page, or email us at helpme@juglemart.in. Our customer care team is here to assist you with anything you need.

What products do you sell?

We offer a curated selection of smart and stylish home, kitchen, grooming, and travel essentials—designed to solve everyday problems and simplify your life.

Where do you ship in India, and how long does delivery take?

We deliver across India to all pin codes. Orders are typically processed within 1–2 business days, and most shipments reach you in 4–7 days, depending on your location.

What payment methods are supported?

You can pay securely via all major credit/debit cards, net banking, UPI (e.g., PhonePe, Google Pay), digital wallets, and Cash on Delivery (COD)—available to nearly all addresses.

Is payment on JugleMart secure?

Absolutely. Our site uses HTTPS encryption and trusted payment gateways to ensure your financial details remain safe throughout the transaction.

How can I track my order?

Once your order is confirmed, we’ll send a tracking ID via email/SMS. Simply use this on our shipping partner’s website to monitor its journey.

What if I receive a damaged or wrong item?

If your order arrives damaged or incorrect, contact us immediately at help@juglemart.in or +91 83695 97892. We'll process a replacement or refund within 7 days.

What is your returns/exchange policy?

We offer hassle-free returns and exchanges within 7 days of delivery. Just reach out to our support team—we’ll provide return shipping at no extra cost.

How long will the refund take?

Refunds are processed within 5–7 business days of receiving the returned item. For COD orders, wallet or bank refunds follow the same timeline.

Do you offer gift packaging?

Yes! We offer special gift wrapping upon request. Simply select the gift-option at checkout—invoice will be excluded and your item beautifully packaged and delivered.

How do I contact customer support?

We’re here to help! Reach us via:
+91 83695 97892
help@juglemart.in
We typically respond within 24 hours.